Email Consent Policy
How BoostedStars handles customer communication consent
Consent-Based Communications
BoostedStars operates as a transactional email service that only sends review request emails and SMS to customers who have given explicit permission to be contacted. All messages are transactional and triggered by customer action or consent.
Types of Communications
- Transactional review requests: Sent only after explicit customer consent
- Customer feedback messages: Direct responses to customer interactions
- Service notifications: Account-related updates and confirmations
Consent Requirements
Before any communication is sent through BoostedStars, businesses must confirm that:
- The customer has provided explicit consent to be contacted
- The communication is directly related to a business transaction or service
- The customer has a reasonable expectation to receive the communication
Compliance Management
BoostedStars automatically manages email bounces, unsubscribes, and spam complaints using Amazon SES feedback loops to ensure compliance with anti-abuse policies. We maintain:
- Automatic bounce and complaint handling
- Unsubscribe link in all communications
- Sender reputation monitoring
- Compliance reporting and audit trails
Unsubscribe Process
Recipients can unsubscribe from communications at any time by:
- Clicking the unsubscribe link in any email
- Contacting us directly at mail@boostedstars.com
- Requesting removal through the business that sent the review request
Contact Information
For questions about this Email Consent Policy or to exercise your communication preferences:
Email: mail@boostedstars.com
Phone: (909) 919-6945
Last Updated: 6/27/2025
This policy is part of our Terms of Service and Privacy Policy. By using BoostedStars, you agree to these communication practices.