Privacy Policy

1. Introduction

BoostedStars, LLC ("BoostedStars," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our review management platform.

BoostedStars acts as a data processor. Each business using our platform is the data controller and is responsible for obtaining proper consent from their customers before collecting or processing personal information.

2. Information We Collect

We collect information that you provide directly to us, including:

• Account Information: Name, email address, business name, and payment information
• Customer Data: Names, email addresses, phone numbers, and feedback submitted through review forms
• Usage Data: Information about how you use our platform, including email delivery metrics and form submissions
• Technical Data: IP addresses, browser type, device information, and cookies necessary for platform functionality

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our review management services
• Process transactions and send transactional communications
• Respond to your requests, questions, and feedback
• Monitor and analyze usage patterns to improve user experience
• Detect, prevent, and address technical issues and security threats
• Comply with legal obligations and enforce our Terms of Service

4. Third-Party Service Providers

We use trusted third-party service providers to help us operate our platform. All providers are compliant with major privacy regulations and use encrypted data storage:

• Amazon Web Services (AWS): Cloud hosting and email delivery via Amazon SES
• Supabase: Database management and user authentication
• Stripe: Payment processing and subscription management

We do not sell, rent, or share your personal information with third parties for their marketing purposes.

5. Data Security

We implement industry-standard security measures to protect your information, including encryption, secure data transmission (SSL/TLS), access controls, and regular security audits. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain personal data for as long as your account is active and up to 12 months after account cancellation, unless a longer retention period is required by law. You may request earlier deletion by contacting us at ownerak@boostedstars.com.

7. Your Privacy Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal requirements)
• Portability: Request a copy of your data in a machine-readable format
• Objection: Object to certain processing activities
• Withdraw Consent: Withdraw consent for data processing at any time

To exercise your privacy rights, email us at ownerak@boostedstars.com.

8. International Data Transfers

Your information may be transferred to and processed in the United States or other countries where our service providers operate. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated via email or in-app notification at least 7 days before taking effect. Continued use of our services after changes constitutes acceptance of the updated policy.

11. Governing Law

This Privacy Policy is governed by the laws of the State of California, USA.

12. Contact Information